Earticle

초록

영어

This study, by adopting case study methodology, is focused on examining the present state and analyzing the cause of the digital divide, and suggesting policies for bridging the divide, specifically in view of SMEs. We have taken cases of manufacturing companies, visiting and interviewing 18 SMEs in 10 APEC member economies which show sharp difference in usage of ICT. In order to analyze the digital gap among SMEs, we used 5 variables that are composed of computer hardware, computer software, Internet, readiness of ICT, and performance of ICT adoption, while categorizing the cases into low and high tier based on the national ICT index.
From a computer hardware perspective, the high tier (0.66) has almost double the number of PC’s per employee, compared with the low tiers (0.34). This gap can be explained by financial availability of low income and high tariff in the developing economies. In the computer software perspective, the SMEs in the low tier had some restrictive use of computer applications such as financial and accounting management and document management, while those in the high tier enjoyed more diversity in the use of applications such as inventory management, sales management, financial and accounting management, procurement management, CRM, and ERP. In view of the readiness of ICT, the difference in ICT infrastructure and financial status between the low and high tier was far wider than any other variables. As a result of ICT adoption, SMEs benefited in view of learning and growth, internal business processes, customer service, and financial affairs. To effectively bridge the digital divide between the low and high tier, actions such as setting up a secondary market of used computers among cooperating developed and developing countries, developing and diffusing good business applications, and building speedy, low-cost telecommunication infrastructures should be taken.

목차

Abstract
 1. 서론
 2. 선행연구 및 연구모델
  2.1 정보화 격차와 정보화 지표
  2.2 중소기업 정보화 수준 평가모델
 3. 연구방법론
  3.1 연구방법, 대상 및 절차
  3.2 측정도구
 4. 분석 및 논의
  4.1 데이터의 특성
  4.2 분석결과
 5. 결론 및 시사점
  5.1 연구의 요약
  5.2 연구의 의의 및 한계
 참고문헌
 부록

키워드

저자

• 권순동 [ Sundong Kwon | 충북대학교 경영정보학과 조교수 ] 교신저자
• 양희동 [ Hee-Dong Yang | 이화여자대학교 경영학부 조교수 ]
• 손용엽 [ Yong Yeop Sohn | 전남대학교 경제학부 교수 ]
• 이성봉 [ Seong-Bong Lee | 대외경제정책연구원 연구위원 ]
• 서진영 [ Jin-Young Sirh | 서울과학종합대학원 교수, 자의누리 대표 ]
• 조택희 [ Taekhee Cho | 충북개발연구원 책임연구 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005