Earticle

초록

영어

Purpose: The purpose of this study was to identify the relationships among emotional labor, empowerment, job burnout, and turnover intention. Methods: The design of this study was a cross-sectional descriptive study. The subjects of this study were 358 nurses working for over 6 months in Seoul and Gyeonggi-do. The data were collected from 4th to 30th of September, 2009 through one-to-one interviews. Survey data were analyzed using t-test, one-way ANOVA, Pearson's correlation coefficient, and hierarchical regression. Results: We find the positive correlation of turnover intention with emotional labor and with job burnout, but the negative correlation of empowerment with job burnout and with turnover intention. The nurses’ turnover intention scores were relatively low with 1.30. Job burnout, shift work, and frequency of turnover were predictors of turnover intention. The most powerful predictor variable was job burnout (β=.420, p<.001). We find that emotional labor and empowerment as determinants of turnover intention are not significant. Conclusion: These results suggest that manager should consider shift work of nurses and job burnout in order to manage nurse organization and esource effectively.

목차

Abstract
 서론
  1. 연구의 필요성
  2. 연구목적
 연구방법
  1. 연구설계
  2. 연구대상 및 자료수집
  3. 연구도구
  4. 자료분석
 연구결과
  1. 연구대상자의 일반적 특성
  2. 연구대상자의 감정노동, 임파워먼트, 직무소진 및 이직의도 정도
  3. 연구대상자의 일반적 특성에 따른 감정노동, 임파워먼트, 직무소진 및 이직의도 차이분석
  4. 이직의도와 관련 요인간의 상관관계
  5. 이직의도의 영향요인
 논의
 결론 및 제언
 REFERENCES

키워드

저자

• 이금재 [ Lee, Keum Jae | 경원대학교 생활과학대학 간호학과 교수 ]
• 이에리쟈 [ Lee, Eliza | 이화여자대학교 건강과학대학 간호과학과 박사후과정 연구원 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  한국직업건강간호학회지 [Korean Journal of Occup ational Health Nursing]

• 간기

  계간

• pISSN

  2287-2531

• eISSN

  2466-1856

• 수록기간

  1991~2026

• 십진분류

  KDC 512 DDC 610