Earticle

초록

영어

This study tried to identify the job stress characteristics of female bank workers and the relationship between their stress and symptoms associated with musculoskeletal disorders(MSDs). The total number of 587 female bank tellers have been participated in this study. Specifically, questionnaire surveys regarding job stress and MSDs symptoms were conducted. On the basis of the results from the survey using Korean version of job stress questionnaire with 24 questions, stress scores associated with job requirement and job flexibility were relatively high. The job stress levels regarding job demand, organizational system, occupational climate at the work place were relatively high for the full time workers while the job stress levels regarding insufficient job control, job stability, interpersonal conflict, lack of reward were relatively high for the part time worker. The workers with longer total work years had relatively high job stress associated with interpersonal conflict, and organizational system while the workers with longer work years at the current job had relatively high job stress associated with occupational climate. Also, the workers with longer working hours a day had relatively high job stress associated with job demand, interpersonal conflict, organizational system, and occupational climate. According to the relationship identified in this study, symptoms at the neck, shoulder, hand, low back. leg were associated with the stress levels in terms of job flexibility, interpersonal conflict, job requirement, job stability. In conclusion, female bank workers are exposed to job stress due to their specific job characteristics and there has been certain relationships between their job stress and MSDs symptoms.

목차

Abstract
 1. 서론
 2. 연구대상 및 연구방법
  2.1 연구대상
  2.2 연구방법
 3. 연구결과
  3.1 연구 대상자의 일반적 특성 및 업무 특성
  3.2 한국형 직무스트레스의 영역별 평균 점수 비교
  3.3 한국형 직무스트레스 점수 평가 비교
  3.4 금융직 여성 근로자의 일반적 특성 및 업무 특성과 한국형 직무스트레스의 영역별 평균 비교
  3.5 한국형 직무스트레스 영역과 각 신체부위별 증상호소와의 연관성
 4. 고찰
 5. 결론
 6. 참고문헌

키워드

저자

• 조기홍 [ Ki Hong Cho | 고려대학교 보건학협동과정 대학원 ]
• 최순영 [ Soon Young Choi | 인하대학교 산업공학과 ]
• 박동현 [ Dong Hyun Park | 인하대학교 산업공학과 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  대한안전경영과학회지 [Journal of Korea Safety Management & Science]

• 간기

  계간

• pISSN

  1229-6783

• eISSN

  2288-1484

• 수록기간

  1999~2025

• 십진분류

  KDC 530 DDC 620