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병원조직구성원들의 갈등원인과 해결방법 사례연구
The Case Study on Conflict Causes and Solution Among The Members in A Hospital
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- 발행기관
- 보건의료산업학회 바로가기
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- 간행물
- 보건의료산업학회지 바로가기
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- 통권
- 제3권 제2호 (2009.12)바로가기
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- 페이지
- pp.44-52
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- 저자
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- 언어
- 한국어(KOR)
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- URL
- https://www.earticle.net/Article/A148456
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4,000원
원문정보
초록
- 영어
- This study tried to examine the conflict relationships and solutions among the members of a hospital structure, a structure composed of various experts and professionals. As the situations causing conflicts are very different depending on the sizes or structural types of hospitals, the samples were collected from total 235 people of 17 medical specialists, 46 residents, 74 nurses and 74 medical technicians, 40 administrators in a university hospital for clearing conflict relationships. The result showed that a hospital had separately different the conflict causes according to all types of occupations. That is, there were various conflict relationships such as the conflict with the medical specialists, with residents, with nurses, and with administrators, and resulted in respectively different causes from those conflict relationships. In addition to, looking into the top of conflict causes, the respondents in all occupations attributed the conflict with medical specialists to『authoritative attitude』of medical specialists, and attributed the rest types of conflict relationships to『lack knowledge of the work 』. And then, in terms of the top of conflict solutions according to the occupational types in the hospital structure, medical specialists and administrators chose competition & cooperation, and the way for residents, nurses and medical technicians was situation-avoidance. The competition & cooperation type, negotiation type and situation-avoidance type, among solution types, were little difference regardless of occupations, but in case of work-avoidance type, there were significant differences according to residents, nurses, medical technicians, administrators, and medical specialists in the order.
목차
Abstract
I. 서론
II. 조사설계 및 연구방법
1. 가설 설정 및 변수 정의
2. 신뢰성 및 타당성 검정
3. 자료의 수집
III. 실증 분석
1. 표본의 특성
2. 연구가설의 검정
VI. 고찰 및 결론
참고문헌
키워드
갈등관계 갈등원인과 해결 병원 Conflict relationship Conflict causes and solutions Hospital저자
간행물 정보
발행기관
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- 발행기관명
- 보건의료산업학회 [The Korean Society of Health Service Management]
- 설립연도
- 2007
- 분야
- 의약학>기타의약학
- 소개
- 본 학회의 설립목적은 보건의료산업에서의 産·學·官의 유기적 협력체계를 구축함으로써 보건의료산업분야에서의 다학제간 연구의 활성화를 유도하여 實事求是의 학문으로 국민건강증진에 기여함을 물론 보건의료의 발전에 이바지 하고자 한다.
간행물
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- 간행물명
- 보건의료산업학회지 [The Korean Journal of Health Service Management]
- 간기
- 계간
- pISSN
- 2093-5986
- 수록기간
- 2007~2026
- 등재여부
- KCI 등재
- 십진분류
- KDC 517 DDC 613
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