Earticle

초록

영어

The purpose of this study was to identify the impact of e-commerce system satisfaction on e‐business success factors. We developed the questionnaire for measuring system satisfaction and success factors and tested internal reliability and construct validity. Cronbach’s alphas of all system satisfaction factors were above .79 and that of e‐business success factors were above .82 except partnership (.66). In the regression models, we tried to identify all possible independent variables such as individual factors, organizational factors, system vendor size, order items in their systems and system satisfactions. Using Partial F-test, the regression model with system satisfaction factors, individual and organizational factors was identified as the optimal model in explaining the dependant variable. In the best model, system readiness and timeliness was significant determinants of e-business success evaluation. After using 7 success evaluations factors as the dependant variables, only three models were significant linear models, which were the models with partnership, CEO willingness to e-commerce and e-commerce support. In those models, system readiness and timeliness showed consistent influences to success factors.

목차

Abstract
 I. 서론
 II. 이론적 배경
 III. 연구방법
  1. 대상자 선정 및 자료수집 방법
  2. 연구방법
  3. 자료분석 방법
 IV. 연구 결과
  1. 조사 대상자의 특성과 전자상거래 시스템 사용 특성
  2. 만족도와 성공평가 요인에 대한 타당성 분석
  3. 시스템 사용 만족도가 성공요인 평가에 미치는 영향
 V. 결론 및 논의
 참고문헌

키워드

저자

• 박재성 [ Jae-Sung Park | 고신대학교 의료경영학과 ]
• 김혜숙 [ Hye Sook Kim | 동부산대학 의료서비스 코디네이터 학과 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  보건의료산업학회지 [The Korean Journal of Health Service Management]

• 간기

  계간

• pISSN

  2093-5986

• 수록기간

  2007~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 517 DDC 613