Earticle

초록

영어

In this paper a structure of business service management integrated with security management is offered. Our BSM model with security approach is the hierarchy of data management in any growing business. It creates a logical flow of data from its inception into the organization through the management levels. Thus, allowing for proactive business decisions to be made on a consistent basis. The end result is an increase in both corporate flexibility and profitability. It encompasses the process and use of Customer Data Management, Customer Relationship Management, Enterprise Resource Planning and Business Insurance all supported by a robust Service Desk.
Information is an essential resource for all businesses today and is the key to growth and success. However, we need to ensure that the information held on our IT systems is secure. The impact of a security breach may be far greater than we would expect. The loss of sensitive or critical information directly may not only affect our competitiveness and cash flow but also damage our reputation - something which may have taken us years to establish and which may be impossible to restore.
In our paper we introduce a structure of Business Service Management (BSM) with security approach offering an advanced model of integrated secure BSM model.

목차

Abstract
 1. Introduction
 2. Related research
  2.1. Why align business management with information technology service management?
  2.2. Security management in business
  2.3. Business Service Management (BSM) Model
 3. Proposed model of business service management
 4. Conclusion
 References

키워드

저자

• Feruza Sattarova Y. [ Hannam University, Multimedia Engineering ]
• Sattarov Shavkat Y. [ Tashkent Financial Institute, Bank and Credit ]
• Tadjibayev Furkhat A. [ Tashkent University of Information Technology, Economy and Management ]
• Tai-hoon Kim [ Hannam University, Multimedia Engineering ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  International Journal of Advanced Science and Technology

• 간기

  월간

• pISSN

  2005-4238

• 수록기간

  2008~2016

• 십진분류

  KDC 505 DDC 605