Research indicates that the presence of music in service environments modulates various facets of the transactions taking place in those environments, and is known to affect consumers' behavior. However, the effect of background music (BGM) in food service area such as a cafe on the role of making pleasant environment has not been well addressed. This study aims to identify the current status of background music in cafes in the capital city of Korea. When considering the guests' usual behavior to avoid unpleasant environment, the better choice of BGM matched with the cafe's image and main guests' preference would be an important aspect to please the target clients and to enhance the cafe's image.
목차
Abstract Ⅰ. 서론 II. 이론적 배경 1. 카페의 이미지 2. 식공간에서 배경음악 Ⅲ. 조사 설계 1. 연구의 틀 2. 설문지의 구성 및 조사내용 Ⅳ. 결과 분석 1. 일반적 특성 2. 조사 대상 카페의 이미지 3. 대상 카페의 이미지와 배경음악과의 상관관계 Ⅴ. 결론 Ⅵ. 문헌