Earticle

초록

영어

In today’s rapidly changing and increasingly competitive business environment, new product development in tune with market trends in a timely manner has been a matter of the utmost concern for all enterprises. Indeed, developing a sustainable new business has been a top priority for not only business enterprises, but also for the government policy makers accountable for the health of its national economy as well as for decision makers in what type of organizations. Further, for a soft landing of new businesses, building a government-initiated industry base has been claimed to be necessary as a way to effectively boost corporate activities. However, the existing methodology in new service and new product development is not suitable for nurturing industry, because it is mainly focused on the research and development of corporate business activities instead of new product development. The approach for developing new business is based on ‘innovation’ and ‘convergence.’ Yet, the convergence among technologies, supplies, businesses and industries is believed to be more effective than innovation alone as a way to gain momentum. Therefore, it has become more important than ever to study a new methodology based on convergence in industrial quality new product development (NPD) and new service development (NDS). In this research, therefore, we reviewed any restrictions in the existing new product and new service development methodology and the existing business model development methodology. In doing so, we conducted industry standard collaboration analysis on a new service model development methodology in the private sector and the public sector. This approach is fundamentally different from the existing one in that ours focuses on new business development under private management. The suggested framework can be categorized into industry level and service level. First, in the industry level, we define new business opportunities in occurrence of convergence between businesses. For this, we analyze the existing industry at the industry level to identify the opportunities in a market and its business attractiveness, based on which the convergence industry is formulated. Also, through the analysis of environment and market opportunity at the industry level, we can trace how different industries are lined to one another so as to extend the result of the study to develop better insights into industry expansion and new industry emergence. After then, in the service level, we elicit the service for the defined new business, which is composed of private service and supporting service for nurturing industry. Private service includes 3steps: plan-design-do; supporting service for nurturing industry has 4 steps: selection-make environment- business preparation-do and see. The existing methodology focuses on mainly securing business competitiveness, building a business model for success, and offering new services based on the core competence of companies. This suggested methodology, on other hand, suggests the necessity of service development, when new business opportunities arise, in relation to the opportunity analysis of supporting service based on the clear understanding of new business supporting infrastructure optimization. Meanwhile, we have performed case studies on the printing and publishing field with the restrict procedure and development system to assure the feasibility and practical application. Even though the printing and publishing industry is considered a typical knowledge convergence industry, it is also known as a low-demand and low-value industry in Korea. For this reason, we apply the new methodology and suggest the direction and the possibility of how the printing and publishing industry can be trnasformed as a core dynamic force for new growth. Then, we suggest the base composition service for industry promotion(public) and business opportunities for private’s profitability(private).

목차

Abstract
 Ⅰ. 서론
 Ⅱ. 선행 연구
  2.1 신제품 및 신서비스 개발 절차
  2.2 융합 서비스(Convergence Service)
  2.3 서비스사이언스 관점의 서비스 모델
 Ⅲ. 융합 서비스 모델 개발방법론 및 체계
  3.1 융합 서비스 모델 개발방법론
  3.2 융합 서비스 모델 개발 체계
 Ⅳ. 사례연구
  4.1 출판ㆍ인쇄산업 개요
  4.2 출판ㆍ인쇄산업간 융합 서비스 모델 사례분석
 Ⅴ. 결론 및 시사점
 

키워드

저자

• Hyeog In Kwon [ 권혁인 | Professor, Department of Business Administration, Chung-Ang University ] The first author
• Gui Jin Ryu [ 류귀진 | Ph. D., Department of Business Administration, Chung-Ang University ] Corresponding author
• Hi Yeob Joo [ 주희엽 | Professor, Department of Culture-Art Business Administration, Chung-Ang University ]
• Man Jin Kim [ 김만진 | Ph. D. Candidate, Department of Business Administration, Chung-Ang University ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  Asia Pacific Journal of Information Systems

• 간기

  계간

• pISSN

  2288-5404

• eISSN

  2288-6818

• 수록기간

  1990~2026

• 등재여부

  KCI 등재,SCOPUS

• 십진분류

  KDC 325 DDC 658