항공사의 항공권판매 변화에 따른 여행사 전략 연구 - 도매여행사를 중심으로
The Study on Travel Agency Strategy subsequent to Change of Air Ticket Selling - Focus on Wholesaler Travel Agency
This study is aimed at inquiring into what effect of the environmental changes of airlines have on wholesale travel agencies and suggesting the strategy of wholesale travel agencies to cope00000 with such effects. As for the factors in environmental changes of airlines, this study, on the basis of the preceding research, elicited the three factors web site ticketing sales, reduction and abolition of commission, and e-ticket, etc. By making Exploratory Factor Analysis; as for the factors in travel agencies' strategy elicited the four factors, such as strategic alliance, service fee, development of specialized travel products, and volume incentive. As a result of empirical analysis, the Web site ticketing sales was found to have an effect on strategic alliance, service fee, development of specialized travel products, and volume incentives. Reduction & abolition of commission was found to have no effect on all four factors- strategic alliance, service fee, specialized travel products, and volume incentives e-ticket factor was found to have a significant effect on items of service fee and volume incentives but no significant effect on strategic alliance and development of specialized travel products. This study suggested that the most important strategies of travel agencies include continuous development of a new business profit model in package tours, non-aviation fields, and mergers, or making their business scale into a bigger one through the expansion of distribution networks based on the securement of franchises.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 항공사의 항공권판매 변화 2. 여행사 대응전략 Ⅲ. 연구설계 1. 연구모형 및 가설설정 2. 자료수집과 자료분석 Ⅳ. 분석결과 1. 표본의 특성 2. 신뢰성과 타당성 검증 3. 연구모형 검증 4. 가설 검증 Ⅴ. 결론 참고문헌
키워드
Commission. E-ticket. Web site ticketing sales. Strategic alliance. service fee. Specialized travel products. Volume incentive.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.