여행사관리자의 리더십유형이 종사원의 조직몰입과 직무만족에 미치는 영향
The influence on organizational commitment and job-satisfaction by the managerial leadership types in travel agencies
This study examined the effects of leadership types of managerial level on employees' organizational commitment and job satisfaction in travel agencies. Analysis revealed that the transformational leadership showed positive effects on organizational commitment and transactional leadership partially influenced the organizational commitment. Findings produced that organizational commitment had significant effects on both general job-satisfaction and reward·promotion satisfaction of the employees. Results indicated that the transformational leadership influenced significant effects on job satisfaction except intellectual factor in the leadership. It is recommended that managerial level of travel agencies need to participate in their employees' job with active manners and to develop new process for good performance. And it is also needed that managerial level have to prepare for proper reward·promotion control and try to make them feel pride of their job and good human relationship. Managerial implications and limitations were discussed, and some directions for future research were suggested.
목차
ABSTRACT I. 서론 II. 이론적 배경 1. 리더십 2. 조직몰입 3. 직무만족 III. 연구설계 1. 연구모형과 가설 2. 연구방법 IV. 분석결과 1. 표본의 일반적인 특성 2. 측정도구의 신뢰도 및 타당성 검증 3. 가설검증 V. 결론 참고문헌
키워드
Leadership of Travel agency managersOrganizational commitmentJob-satisfactionTransformational leadershipTransactional leadership.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.