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A Trust Model in a Distributor-Supplier e-Partnership: The Mediating Role of Perceived Risk

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  • 발행기관
    한국경영정보학회 바로가기
  • 간행물
    Asia Pacific Journal of Information Systems KCI 등재 바로가기
  • 통권
    제20권 제4호 (2010.12)바로가기
  • 페이지
    pp.1-23
  • 저자
    Jin Baek Kim
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A132929

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초록

영어
Some researches insist that, to participate in an e-partnership, a distributor needs a given level of trust to reduce the perceived risk of an e-partnership to his/her own threshold. However, other researches insist that if a distributor has only a given level of trust in his/her suppliers, irrelevant of the perceived risk level, he/she participates in the e-partnership. Thus, from the perspective of a distributor, this study built a trust model in which these two viewpoints were reflected. And then this study examined whether or not perceived risk mediates an influence of trust to e-partnership. The proposed trust model was tested with 265 questionnaires about a distributor-supplier e-partnership in food wholesale markets. The analysis results indicated that perceived risk partially had a mediating effect between trust and e-partnership intention. That is, of the two risk types, only perceived performance risk mediated an influence from competence trust to e-partnership intention. Relational risk did not play a mediating role between goodwill trust and e-partnership intention. This result implies two managerial meanings. First, a distributor intends to engage in e-partnership with his/her supplier, irrelevant of relational risk's level if goodwill trust level surpasses his/her own threshold. Thus, suppliers should concentrate more effort in developing goodwill trust than in reducing relational risk. To develop goodwill trust, they should endeavor to establish mutual interests and individual trust with their distributor, and to utilize institutional trust bases. Second, a distributor requires a certain competence in his/her suppliers to sufficiently reduce performance risk caused by e-partnership. Thus, to develop competence trust in e-partnership, suppliers should improve on any lack of competence and build a good reputation.

목차

Abstract
 Ⅰ. Introduction
 Ⅱ. Theoretical Framework
  2.1 Research Model
  2.2 Perceived Risk → e-PartnershipIntention
  2.3 Trust → Perceived Risk and e-Partnership Intention
 Ⅲ. Hypothesis Test
  3.1 Instrument Development and Data Collection
  3.2 Data Analysis
  3.3 Discussion
 Ⅳ. Conclusions
 References
  Measures for Constructs

키워드

Decision Making under Risk and Uncertainty Trust Model Goodwill Trust Competence Trust Mediating Effect Perceived Risk e-Partnership

저자

  • Jin Baek Kim [ Associate Professor, College of Business Administration, Tongmyong University ]

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국경영정보학회 [The Korea Society of Management information Systems]
  • 설립연도
    1989
  • 분야
    사회과학>경영학
  • 소개
    이 학회는 경영정보학의 연구 및 교류를 촉진하고 학문의 발전과 응용에 공헌함을 목적으로 합니다.

간행물

  • 간행물명
    Asia Pacific Journal of Information Systems
  • 간기
    계간
  • pISSN
    2288-5404
  • eISSN
    2288-6818
  • 수록기간
    1990~2026
  • 등재여부
    KCI 등재,SCOPUS
  • 십진분류
    KDC 325 DDC 658

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