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Gender Differences in Continuance Intention of On-line Shopping Services

첫 페이지 보기
  • 발행기관
    한국경영정보학회 바로가기
  • 간행물
    Asia Pacific Journal of Information Systems KCI 등재 바로가기
  • 통권
    제20권 제3호 (2010.09)바로가기
  • 페이지
    pp.51-72
  • 저자
    Yonnim Lee, Ohbyung Kwon
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A128855

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원문정보

초록

영어
Given the extensive role of IS in everyday life and the increasing presence of women in IS users, understanding gender differences in individual technology continuance usage decisions is an important issue. Nevertheless, much of the large body of research on gender differences has just examined mean differences between women and men in terms of abilities, usage habit, and traits. Even though lots of psychology studies have shown that women, more than men, were influenced by affective factors, gender-affection-continuance use linkage has not been examined in the context of on-line shopping services. Therefore, the primary purpose of this paper is to seek to examine gender differences in terms of influence of affective factor in the context of IS continuance use. Meanwhile, IS continuance has been an important subject of study in the IT research area. To date, to explain why and how users are motivated to continue to use on-line shopping services, lots of theory-based research such as expectation-confirmation model (ECM) has been proposed. In particular, various affective factors have been proposed to explain continuance use of on-line shopping services recently. Affective factors have been regarded as essential factors for increasing relational strength and satisfaction. Several affective factors have been studied by prior IS adoption and continuance studies. Among them are enjoyment and anxiety. In IS continuance research, positive affect has been commonly and narrowly conceptualized and measured as the enjoyment which a person derives from using computers. Hence, in this study, we introduced intimacy factor, which was conceptually related to the quality of interactions and relationships in previous research. It also has been regarded as essential factors for strengthening human relationships. As a result, we have observed gender effect while examining intimacy-continuance bond. As expected based on the previous literatures, women seem to be more sensitive in affective factors. The contribution point here is that we find evidence in the context of on-line shopping services.

목차

Abstract
 Ⅰ. Introduction
 Ⅱ. Research Background : The Role of Gender in IT Usage Research
 Ⅲ. Hypotheses and Research Model
  3.1 Perceived Usefulness
  3.2 Intimacy
  3.3 Satisfaction
  3.4 Gender Differences in Emotional Sensitivity
 Ⅳ. Research Method
  4.1 Data Collection
  4.2 Measurement
 Ⅴ. Results
  5.1 Validation
  5.2 Hypotheses testing
  5.3 Gender differences
 Ⅵ. Discussion
 

키워드

IT usage continuance intention intimacy gender difference

저자

  • Yonnim Lee [ School of International Management Kyung Hee University ]
  • Ohbyung Kwon [ School of Management Kyung Hee University ] Corresponding Author

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국경영정보학회 [The Korea Society of Management information Systems]
  • 설립연도
    1989
  • 분야
    사회과학>경영학
  • 소개
    이 학회는 경영정보학의 연구 및 교류를 촉진하고 학문의 발전과 응용에 공헌함을 목적으로 합니다.

간행물

  • 간행물명
    Asia Pacific Journal of Information Systems
  • 간기
    계간
  • pISSN
    2288-5404
  • eISSN
    2288-6818
  • 수록기간
    1990~2026
  • 등재여부
    KCI 등재,SCOPUS
  • 십진분류
    KDC 325 DDC 658

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