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Does the SaaS Model Really Increase Customer Benefits?

첫 페이지 보기
  • 발행기관
    한국경영정보학회 바로가기
  • 간행물
    Asia Pacific Journal of Information Systems KCI 등재 바로가기
  • 통권
    제20권 제2호 (2010.06)바로가기
  • 페이지
    pp.87-101
  • 저자
    Seojung Yang, Byungjoon Yoo, Jungjoo Jahng
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A121034

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원문정보

초록

영어
Software as a service (SaaS) is one of the most-talked about trends in IT. Unlike traditional perpetual licensing model, software applications are sold on subscription bases and services are provided over web by the vendors. It is said that SaaS can make vendors to invest more on R&D than on marketing while offering its customers better quality software applications at lower costs.
By empirically comparing vendors providing their software applications either by SaaS or by traditional perpetual licensing model, we examine whether or not SaaS really increases overall customer benefits in terms of cost efficiency, software quality, and customization. We show that SaaS may not provide better quality or cost efficient software applications than perpetual licensing does. Then we provide two practical tools which are useful for customers to evaluate whether SaaS is better than perpetual licensing for the purposes of software applications they want to adopt.

목차

Abstract
 Ⅰ. Introduction
 Ⅱ. Investment in Software Quality
 Ⅲ. Cost Efficiency for Customers
 Ⅳ. Security, Service, Availability,and Customization
 Ⅴ. To SaaS or Not To SaaS : A Two-Dimensional Decision
 Ⅵ. Total Cost of Ownership
 Ⅶ. Conclusion
 

키워드

IS Management Software-as-a-service Software Quality Cost Efficiency Perpetual Licensing

저자

  • Seojung Yang [ Won Health System, Seoul, Korea ]
  • Byungjoon Yoo [ Graduate School of Business, Seoul National University, Seoul, Korea ] Corresponding author
  • Jungjoo Jahng [ Graduate School of Business, Seoul National University, Seoul, Korea ]

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국경영정보학회 [The Korea Society of Management information Systems]
  • 설립연도
    1989
  • 분야
    사회과학>경영학
  • 소개
    이 학회는 경영정보학의 연구 및 교류를 촉진하고 학문의 발전과 응용에 공헌함을 목적으로 합니다.

간행물

  • 간행물명
    Asia Pacific Journal of Information Systems
  • 간기
    계간
  • pISSN
    2288-5404
  • eISSN
    2288-6818
  • 수록기간
    1990~2026
  • 등재여부
    KCI 등재,SCOPUS
  • 십진분류
    KDC 325 DDC 658

이 권호 내 다른 논문 / Asia Pacific Journal of Information Systems 제20권 제2호

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