Earticle

초록

영어

Organizations are increasingly adopting Knowledge Management Systems (KMS) to effectively manage knowledge within the organization and realize firm and operational level benefits. However, many KMS implementations fail to yield desired outcomes due to the lack of understanding of the antecedent of successful knowledge management. Prior studies have established that organizational cultural values are one of the key enablers of knowledge management. We develop a computational model of organizational knowledge processes and employ simulations to examine the impact of KMS in different organizational cultural settings. We find that cultural values that govern the employees' predisposition towards seeking knowledge from others have a greater influence on KMS effectiveness than those that govern the employees' attitudes towards sharing their knowledge with others. We also find that organizations with cultures that foster high levels knowledge sharing behaviors can expect performance gains if KMS implementations incorporate knowledge seeking activities into the employees' work processes.

목차

Abstract
 Introduction
  Organization, Groups and Knowledge Specialization
  Individual Decision Process
  The Knowledge Management System (KMS)
  Organizational Culture
 Methods
 Results
  KMS Implementation
  KMS Implementation with Process Change
 Conclusion and Discussion
 References

저자

• Aditi Mukherjee [ Krannert Graduate School of Management, Purdue University ]
• Jungpil Hahnb [ Krannert Graduate School of Management, Purdue University ]

참고문헌