Earticle

초록

영어

The main purpose of this study is to define antecedents that influence e-SCM synchronization and to investigate how it affects e-SCM performance. We, therefore, investigate (1) the impact of firms' internal IT planning capabilities on e-SCM synchronization and on SCM process management capability, (2) the impact of firms' internal IT infrastructure on e-SCM synchronization and on SCM process management capability, (3) the impact of firms' internal SCM process management capabilities on e-SCM synchronization, and finally (4) the impact of e-SCM synchronization on SCM performance. A survey has been administrated to the firms' SCM and marketing staffs and 171 returns analyzed. The results show that (1) IT plan has not direct impacts on e-SCM synchronization, but has direct impacts on organizational support, purchasing, and operations processes except logistics process. IT plan, however, has indirect impacts on e-SCM synchronization through purchasing and operations of SCM process management capability. (2) IT infrastructure has both direct and indirect effects on e-SCM synchronization, and also has direct impacts on organizational support, purchasing, and operations processes except logistics process. (3) SCM process management capabilities have direct impacts on e-SCM synchronization. Among these SCM core processes purchasing positively influences operations, which in turn positively influences logistics process management capability. (4) e-SCM synchronization has positive impacts on SCM performance indicator (SCOR), such as delivery reliability, responsiveness & flexibility, and cost. These results indicate that e-SCM synchronization can be critical to achieve better internal performance like cost and external performance like delivery reliability, responsiveness & flexibility of firms' SCM. In sum, this study demonstrates that the intervening role of e-SCM synchronization between e-SCM performance and IT management capability and between e-SCM performance and SCM core process management capability has been significant in achieving better e-SCM performance. Therefore, it can be suggested that e-SCM performance should be accomplished in consequence of the acceleration of e-SCM synchronization through the enhancement of preceding factors for the e-SCM synchronization.

목차

I. 서론
 II. 선행연구
  2.1 e-SCM 동기화
  2.2 IT 역량
  2.3 SCM 프로세스 관리역량
  2.4 e-SCM 성과
 III. 연구모형 및 가설설정
  3.1 IT 역량과 e-SCM 동기화의 관계
  3.2 SCM 프로세스 관리역량과 e-SCM 동기화와의 관계
  3.3 IT 역량과 SCM 프로세스 관리역량과의 관계
  3.4 e-SCM 동기화와 e-SCM 성과와의 관계
 IV. 실증분석 및 논의
  4.1 변수의 조작적 정의
  4.2 표본의 특성
  4.3 분석결과
 V. 요약 및 결론 
  5.1 연구결과의 요약 및 시사점
  5.2 연구의 한계점
 참고문헌

저자

• 이선로 [ Sunro Lee | 연세대학교 경영정보학과 교수 ]
• 김기영 [ Kiyoung Kim | 연세대학교 경영정보학과 겸임교수 ] 교신저자

참고문헌