1. Purpose and introduction
1) The Case Organization
2. Theoretical Background
1) Public Relations as Relationship Management Function
2) Relationship Management Research in South Korea
3) Community Relations as Specialized Public Relations
3. Methodology
1) Case Study
2) Data Analysis
3) Ethical Considerations
4. Results and Discussion
1) RQ 1. Contributions of Employee Involvement
2) RQ 2. Effective Cultivation Strategies
5. Implications and Conclusions
1) A Practical Model for Employee Involvement in Community Relations Programs
2) Implications on Lssues and Crisis Management
3) Implications for Korean Public Relations
6. Limitations and Directions for Future Research
References
국문초록