Earticle

초록

영어

Electronic service delivery is an integral mission that is shouldered upon e-government to carry out. And it also has become an important way of making client-centered administration work more effectively. It is quite convenient from citizens' perspective to utilize public services that are electronically transformed. This study identifies a set of electronic services currently provided by e-government and proposes policy measures for further driving e-government to develop its services in a direction of making people's life more convenient.

목차

ABSTRACT
 1. 서론
 2. 전자정부와 행정서비스의 제공
  2.1 전자정부의 개념과 행정서비스
  2.2 전자정부 이용활성화에 관한 기존 논의 검토
  2.3 전자정부에서 행정서비스 제공의 의미와 중요성
 3. 전자정부 서비스 이용에 관한 인식 조사
  3.1 조사의 설계 및 내용
  3.2 조사 결과 분석
 4. 전자정부 서비스 이용 활성화를 위한 정책 제언
  4.1 인식조사결과의 시사점
  4.2 전자정부 서비스 전달체계의 재구성
  4.3 전자정부 서비스 컨텐츠의 구성
  4.4 고도화된 대만서비스의 개발
 5. 맺음말
 참고문헌

저자

• 김영미 [ Young-Mi Kim | 상명대학교 행정학과 교수 ]

참고문헌