Following the COVID-19 pandemic, the use of kiosks surged, posing significant challenges for senior users. This study aims to improve kiosk user experience (UX) design for senior users by introducing a voice-based adaptive user interface (UI) alongside traditional touch input. This dualinput design intends to provide a more familiar and less visually cluttered experience for seniors. By incorporating personalized UI elements and a recommendation system, the process is streamlined, offering an experience akin to face-toface services. The results of this study aim to enhance kiosk accessibility and user experience for seniors. Future work includes the development of a prototype and conducting usability testing with senior user groups to validate the effectiveness of the proposed design.
목차
Abstract I. INTRODUCTION II. RELATED WORKS III. KIOSK UX DESIGN FOR SENIORS A. Problems with Current Kiosks B. Voice-Based Responsive AUI Design Structure IV. CONCLUSIONS ACKNOWLEDGMENT REFERENCES
저자
Wonjun Jeong [ Dept. of Computer Engineering, Gachon University Gyeonggi-do, Republic of Korea ]
Eunseo Lee [ Dept. of Computer Engineering, Gachon University Gyeonggi-do, Republic of Korea ]
Jungwoon Park [ Dept. of Computer Engineering, Gachon University Gyeonggi-do, Republic of Korea ]
Taeg keun Whangbo [ Dept. of Computer Engineering, Gachon University Gyeonggi-do, Republic of Korea ]
Corresponding Author