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How Does Social Media’s Labeling Affect Users’ Believability and Engagement? The Moderating Role of Regulatory Focus

  • 간행물
    Asia Pacific Journal of Information Systems KCI 등재 SCOPUS 바로가기
  • 권호(발행년)
    제34권 제1호 (2024.03) 바로가기
  • 페이지
    pp.91-113
  • 저자
    Hui-Ying Han, Youngsok Bang
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A444446

원문정보

초록

영어
In the wake of the COVID-19 pandemic, unsubstantiated information concerning vaccines and the coronavirus has proliferated on various social media platforms. Consequently, we have considered viable actions to mitigate the impact of such unverified content, enabling individuals to use social media platforms more effectively and minimize any ensuing confusion. Recent measures in this area have included YouTube’s practice of labeling vaccine or corona videos as authoritative when emanating from reputable organizations and Twitter’s practice of flagging vaccine-related content as potentially misleading or taken out of context. This study seeks to explore how such contrasting labeling practices influence users’ believability and engagement differentially, while also examining the moderating impact of regulatory focus. The results indicate that authoritative labeling positively influenced users’ believability and engagement, whereas misleading labeling adversely affected users’ believability and engagement. Additionally, our findings revealed that authoritative labeling has a stronger impact on promotion-focused individuals, while misleading labeling has a more pronounced effect on prevention- focused individuals. Our findings offer insights into how social media platforms can design and present information to their users, taking into account their regulatory focus.

목차

ABSTRACT
Ⅰ. Introduction
Ⅱ. Literature Review
2.1. Fake News, Misinformation, Unproven Information
2.2. Social Media Believability and Engagement
2.3. Regulatory Focus Theory
Ⅲ. Research Model
Ⅳ. Empirical Approach
4.1. Experiment
4.2. Measures and Variables
Ⅴ. Results
Ⅵ. Discussion and Conclusion
Acknowledgments


저자

  • Hui-Ying Han [ Master's Student, School of Business, Yonsei University, Korea ]
  • Youngsok Bang [ Associate Professor, School of Business, Yonsei University, Korea ] Corresponding author

참고문헌

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    간행물 정보

    • 간행물
      Asia Pacific Journal of Information Systems
    • 간기
      계간
    • pISSN
      2288-5404
    • eISSN
      2288-6818
    • 수록기간
      1990~2026
    • 등재여부
      KCI 등재,SCOPUS
    • 십진분류
      KDC 325 DDC 658