Earticle

피부질환 의료상담 챗봇 구현을 위한 사용자 질의문 패턴분석 연구
An Analysis of Linguistic Patterns in User Queries for Implementation of Medical Chatbots in Skin Disease Counseling Domain.

  • 간행물
    언어과학 KCI 등재 바로가기
  • 권호(발행년)
    제30권 4호 (2023.11) 바로가기
  • 페이지
    pp.47-85
  • 저자
    박온유, 남지순
  • 언어
    한국어(KOR)
  • URL
    https://www.earticle.net/Article/A440994

원문정보

초록

영어
This research delves into linguistic patterns within a medical QA corpus focused on skin diseases. Our primary goal is to analyze these patterns and establish linguistic resources for the automated extraction of diagnostic information, notably disease and symptom expressions. A thorough examination of the corpus revealed three key linguistic patterns in user utterances: varied disease and symptom descriptions, specific query-related linguistic structures, and expressions giving supplementary background information. From these patterns, we classified 12 distinct query types. Furthermore, we identified three vital query-related expressions concerning skin diseases: WHAT, WHY, and HOW-CURE. These linguistic patterns were encapsulated using the Local Grammar Graph (LGG) schema, designed to efficiently produce training datasets for medical chatbots' Natural Language Understanding (NLU) modules. Validating our approach, a medical counseling chatbot named LIMA, trained using our dataset, achieved an F1-score of 0.908, underscoring the effectiveness and reliability of our proposed method.

목차

Abstract
1. 서론
2. 선행 연구
2.1. 의료 도메인 챗봇 관련 연구
2.2. 한국어 증상 표현 관련 연구
3. 의료상담 질의문 유형 및 패턴 분석
3.1. 의료상담 질의문의 의미적 특징
3.2. 의료상담 질의문의 형식적 구조
4. 질의유형별 언어자원 구축
4.1. 질병 표현 그래프 자원
4.2. 질의 화행 표현 그래프 자원
4.3. 부가 표현 그래프 자원
5. 성능 평가
6. 결론 및 향후 연구
참고문헌

저자

  • 박온유 [ Onyu Park | 한국외국어대학교/대학원생 ] 제1저자
  • 남지순 [ Jeesun Nam | 한국외국어대학교/교수 ] 교신저자

참고문헌

자료제공 : 네이버학술정보

    간행물 정보

    • 간행물
      언어과학 [Journal of Language Sciences]
    • 간기
      계간
    • pISSN
      1225-2522
    • 수록기간
      1994~2025
    • 등재여부
      KCI 등재
    • 십진분류
      KDC 705 DDC 405