Earticle

초록

영어

ChatGPT has had a significant impact on society, business, and academia by influencing individuals and organizations through knowledge generation and supporting users in locating conversational inquiries and answers. It can transform how people seek answers by combining human-like conversational skills with AI. By eradicating the cumbersome process of selecting from multiple options, users can conduct preliminary research or create optimized solutions. The purpose of this research is to investigate how consumers use ChatGPT and digital transformation, specifically in terms of knowledge development, searching and recommending, and optimizing accessible possibilities. Using many linked theories, we address the potential implications and insights that can be gained from ChatGPT’s early stages and its integration with other applications such as robotics, service automation, and the metaverse. Finally, the application of ChatGPT has practical, theoretical, and phenomenological impacts, in addition to improving users’ experiences.

목차

ABSTRACT
Ⅰ. Introduction
Ⅱ. Conversational AI Revolution
Ⅲ. Applications in the Financial Sector
Ⅳ. ChatGPT in the Education Sector
Ⅴ. A New Era of AI Collaboration
Ⅵ. Conclusion
Credit author statement

저자

• Kyoung Jun Lee [ Professor, College of Management, Kyung Hee University, Korea ]
• Taeho Hong [ Professor, College of Business Administration, Pusan National University, Korea ]
• Hyunchul Ahn [ Professor, Graduate School of Business IT, Kookmin University, Korea ]
• Taekyung Kim [ Professor, College of Management, Kyung Hee University, Korea ]
• Chulmo Koo [ Professor, Smart Tourism Education Platform, Kyung Hee University, Korea ] Corresponding Author

참고문헌