VR 게임의 콘텐츠 품질과 서비스 품질이 고객의 지속적 이용의도 미치는 영향에 관해 연구
A Study on the Influence of the Contents and Services Quality of VR Games on Customer's Continuous Intention to Use
With Facebook renamed Meta in 2021, the VR industry has seen a new explosion. The development of artificial intelligence and 5G technology has also made VR game content more clearer and smoother. The problems of delay and Carton have been well solved. Sales of head-mounted displays have exploded. Therefore, it can be judged that AI technology has a positive impact on the VR game market. In order to investigate the quality of the game itself and service factors that affect customers' continuous use of VR games, we developed questionnaires to measure the perception and intention to use of users. The purpose of this paper is to investigate the relationship between VR game content and service quality factors and continuous intention to use. Four independent quality factors such as screen content reality, imagination, interaction, and security were extracted, from information system success model. The research model also adopted two mediating factors, i.e. immersion and satisfaction of customers. The structural model was built based on the extended technology acceptance model, and analyzed with empirical data from China users. Finally, we could suggest the influence of four independent variables on the dependent variable as well as the mediating effect of two mediating variables.
목차
Abstract Ⅰ. 서론 Ⅱ. 선행 연구 1. 가상현실과 VR 게임 2. 몰입이론 3. 정보시스템 성공모델 4. 기술수용모형 Ⅲ. 연구방법 1. 연구모형과 가설 2. 설문지 개발 및 측정항목 3. 자료조사 및 표본의 특성 Ⅳ. 실증분석 1. 타당성 및 신뢰도 평가 2. 모형의 적합도 평가 3. 가설 검증 4. 매개효과 분석 Ⅴ. 결론 및 시사점 참고문헌