Earticle

다운로드

일부지역 장애인구강진료센터 이용 만족도에 미치는 요인
Factors affecting the satisfaction of persons with disabilities at community oral care centers

원문정보

초록

영어
Background: To identify the factors that affect the current status and satisfaction of people with disabilities at community oral care centers. Methods: A structured self-administered survey, including five questions on facility environment, five on usage procedure, four on medical skill, four on care cost, three on friendliness, and three on satisfaction, was administered to 218 residents of the G-disabled community care center. It comprised a Likert 5-point scale (strongly agree, 5 points; agree, 4 points; moderate, 3 points; disagree, 2 points; not at all, 1 point). The reliability of the measurement tool was 0.932 for Cronbach’s α. Results: The evaluation of community oral care centers for the disabled showed that the environment was hygienic (4.42±0.73), reservation system was well maintained (4.18±0.95), and the dentist-in-charge was satisfied with the treatment (4.37±0.62). The participants agreed that the details were sufficiently explained (4.29±0.71). However, in terms of medical expenses, the score of “have fully heard the explanation of medical expenses and reductions” was 3.88±0.92. The factors affecting satisfaction were sex, final educational background in the facility environment, usage procedure, and medical skill. Conclusion: To increase the satisfaction of people with disabilities at community oral care centers, it is necessary to establish a facility environment and service according to the patients’ need and increase the reduction or exemption benefits between different treatment cost categories. Oral health management policies for the disabled should be developed based on these factors, so that the oral care of vulnerable groups in blind spots can be maintained.

목차

1. 서론
2. 연구대상 및 방법
2.1. 연구대상
2.2. 연구도구
2.3. 자료분석
3. 연구 결과
3.1. 대상자의 일반적 특성
3.2. 대상자의 장애인구강진료센터 치과의료서비스에 대한 만족도
3.3. 대상자의 만족도에 영향을 미치는 요인
4. 고찰
참고문헌
ABSTRACT

저자

  • 윤소라 [ So-Ra Yoon | 목포과학대학교 치위생과 ]
  • 이재라 [ Jae-Ra Lee | 목포과학대학교 치위생과 ] 교신저자
  • 최은영 [ Eun-Young Choi | 서영대학교 치위생과 ]

참고문헌

자료제공 : 네이버학술정보

    간행물 정보

    • 간행물
      대한치위생과학회지 [Journal of Korean Dental Hygiene Science]
    • 간기
      반년간
    • pISSN
      2635-456X
    • 수록기간
      2018~2025
    • 십진분류
      KDC 515 DDC 617