Earticle

초록

영어

With an increasing need of contactless service after the outbreak of COVID-19 pandemic, a tele-operated robot started being deployed in a variety of service contexts. Interestingly, this emerging trend has opened opportunities for elderly and disabled people to participate in social activities through a tele-operated robot. Capturing this phenomenon, the objective of this study is, by taking an operator’s perspective, to identify what aspects of a teleoperated robot can allow elderly and disabled people to participate in social activities and explore how these aspects can enhance their work engagement and performance. To address this, we propose a research model based on representation theory. The model will be examined by online survey targeting 40 disabled people who are currently working as staff via a tele-operated robot in the avatar robot café in Tokyo, Japan.

목차

Abstract
Introduction
Research context
A Tele-Operated Service Robot: OriHime
Related Research
Literature Review on a Tele-operated Robot
Research gap
Theoretical Background
Representation theory
Representational fidelities of OriHime
Work engagement and work performance
Research model & Hypotheses
Measurement items & Data collection
Expected outcomes & Future research
References

저자

• Youyung Hyun [ Graduate School of Business Administration, Hitotsubashi University ]
• Jaehyun Park [ School of Design and Architecture, Kyoto Institute of Technology ]

참고문헌