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Technology Readiness as Moderator for Satisfaction and Destination Loyalty in Augmented Reality Environments

원문정보

초록

영어
Technology has been changing the travel experience of visitors. Particularly, augmented reality (AR) is one of the emerging technologies, which widely used in cultural heritage tourism sites. This study is based on a new technology acceptance model and future modified this model to examine the relationship between product beliefs, consumer satisfaction with AR, and destination loyalty in cultural heritage sites. Moreover, this paper examined the role of technology readiness (TR) forming travellers’ loyalty of destination with a kind of travel technology--AR. The results show that perceived usefulness and perceived ease of use have significant effects on the satisfaction of AR towards the travellers’ loyalty of destination. TR is found to have moderating effects on this model.

목차

ABSTRACT
Ⅰ. Introduction
Ⅱ. Literature Review
2.1. Augmented Reality
2.2. Technology Acceptance Model
2.3. AR satisfaction and Destination Loyalty
2.4. Moderating Effect of Travellers’ Technology Readiness
Ⅲ. Research Methodology
Ⅳ. Analysis and Result
4.1. Measurement Model
4.2. Structural Model
4.3. Test for Moderating Effects of TR
Ⅴ. Discussion and Conclusion
Ⅵ. Implication and limitation
Acknowledgements

저자

  • Taehyee Um [ Ph. D. Candidate, Smart Tourism Education Platform, Kyung Hee University, Korea ]
  • Jingwen Jia [ Master, Department of Hotel Management, Graduate School, Kyung Hee University, Korea ]
  • Tie Xiaorui [ Master, Department of Hotel Management, Graduate School, Kyung Hee University, Korea ]
  • Namho Chung [ Professor, Smart Tourism Education Platform, Kyung Hee University, Korea ] Corresponding Author

참고문헌

자료제공 : 네이버학술정보

    간행물 정보

    • 간행물
      Asia Pacific Journal of Information Systems
    • 간기
      계간
    • pISSN
      2288-5404
    • eISSN
      2288-6818
    • 수록기간
      1990~2026
    • 등재여부
      KCI 등재,SCOPUS
    • 십진분류
      KDC 325 DDC 658