This editorial on ‘Smart Services and Internet of Things (IoT)’ focuses on the topics related to the applications of IoT to consumer products and services, which have become ‘smarter’ thanks to IoT. This special issue explores, in different ways, the phenomena of smart services and the role of IoT in business innovation across different contexts such as product-service system, car auction, tourism industry, communicating platform, online travel agency, self-service retail, and bike sharing. We hope that this special issue will provide a significant step forward in enabling researchers and practitioners to understand smart services and IoT.
목차
ABSTRACT Ⅰ. Introduction Ⅱ. Selected Papers in This Special Issue Ⅲ. Conclusion
저자
Sung-Byung Yang [ Associate Professor, School of Management, Kyung Hee University, South Korea ]
Kyung Young Lee [ Associate Professor, Rowe School of Business, Dalhousie University, Canada ]
Sunghun Chung [ Assistant Professor, Leavey School of Business, Santa Clara University, USA ]
Corresponding author