Earticle

초록

영어

Human resource development(HRD) is one of the important success factors in competitive business circumstance. So many companies are developing HRD system for role based competent person rearing to catch up with fast changing situations. And they are building professional and specific HRD systems, With these trends, this study analyze which are affecting user satisfaction in role based corporate HRD systems. Recognized profit, HRD support situation, and user experiences affect to user satisfaction significantly. And HRD support situation is the biggest affecting factor to user satisfaction.

목차

Abstract
 I. 서론
  1. 연구의 배경 및 목적
  2. 연구의 범위 및 방법
 II. 이론적 배경
  1. 역량기반 HRD의 이해
  2. 사용자만족에 관한 이론적 고찰
 III. 연구설계
  1. 연구 모형 및 가설의 설정
  2. 변수의 조작적 정의
  3. 연구방법 및 자료분석
 IV. 실증분석 및 가설검증
  1. 타당성 및 신뢰성 분석
  2. 가설검증
  3. 하위차원 요인에 의한 영향 분석
  4. 시스템, 정보, 서비스 품질별 만족 영향 요인 분석
  5. 분석결과 정리
 V. 결론
 참고문헌

저자

• 조남재 [ 한양대학교 경영학부 교수 ]
• 정진관 [ 한국정보사회진흥원 선임연구원 ]
• 김종규 [ 아이엔터 지식사업팀 과장 ]

참고문헌