Earticle

Abstract

중국어

互联网技术创造了人类消费的新空间，以“涉案标的小额化、纠纷主体远程化”为特征的网购纠纷随之迅速蔓延。包括代表人诉讼、小额诉讼、公益诉讼等在内的传统诉讼制度囿于自身痼疾和司法环境的掣肘而几乎应对失灵，以便捷、灵活、高效等优势著称的ADR亦未能幸免于难。为克服线上纠纷线下解决的根本性障碍，网购纠纷解决方式的设计应注重与互联技术的融合，同时立足我国基本国情，建立法院附设不公开报价机制等在线非诉讼纠纷解决机制，并与诉讼制度相衔接，确保网购消费者以高效、低廉、权威的方式实现微正义。

영어

Internet technology has created a new consumption space for human beings. Whereas, numerous disputes from online purchase spread rapidly, with features of small claims and long distance. Due to the inherent drawbacks and poor judicial environment, the traditional civil litigation systems, including representative litigation, small claims litigation and public interest litigation, are not able to deal with these online disputes, so are the alternative dispute resolutions, which have been well known as their convenience, flexibility, efficiency, and so on. Therefore, Internet technology should be considered and made use to design a dispute resolution for online purchase, so as to overcome the difficulties of resolving online disputes through an offline way. Given to the reality of China, online ADR mechanisms such as court sponsored blind bidding with reasonable cohesion to civil litigation should be suitable for realizing micro-justice in an efficient, inexpensive and authoritative way for online consumers.

Contents

摘要
 Ⅰ. 引言
 Ⅱ. 网络购物市场的勃兴与乱象
 Ⅲ. 传统纠纷解决机制应对网购纠纷的“花瓶困境(4863)
 Ⅳ. 网购纠纷在线解决的基本路径
 V. ODR发展的中国路径——以网购纠纷的处理为例
 参考文献
 

Authors

• 周一颜 [ 주일안 | 温州大学法政学院讲师, 温州大学浙江省温州人经济研究中心研究员, 法学博士. ]
• 莫蒙娜 [ 막몽나 | 温州大学法政学院法学专业学生. ]

Reference