Earticle

초록

영어

This study investigated the antecedents and the performance impact of two types of Smartphone functions (communication vs. computing functions) in organizational environment and the moderating impact of Smartphone users’ organizational roles. More specifically, identifying two distinct types of Smartphone functions such as communication functions and computing functions (including informational, social network, and resource management functions), we investigated the impact of three antecedents (Smartphone dependency, task mobility, and perceived critical mass) on the use of the two Smartphone functions and how organizational workers’ perceived performance gains differ by using these two different Smartphone functions for their workplace activities. We tested our hypotheses with survey data collected from 176 organizational workers. Our findings suggest that Smartphone dependency, task mobility and perceived critical mass of Smartphone use are significantly associated with the use of the two different functions, and that the use of computing functions is more strongly associated with perceived performance gain than the use of communication functions. We also found that managerial roles played by individual workers differently moderate the impact of Smartphone use on perceived performance gain. The present findings enable researchers and practitioners to better understand the impact of Smartphone use in workplaces.

목차

ABSTRACT
 Ⅰ. Introduction
 Ⅱ. Theoretical Background
  2.1. The Impact of Smartphone Use and Smartphone Functions
  2.2. Organizational Workers’ Roles Played in Organizations
  2.3. Antecedents of the Use of Smartphone Functions
 Ⅲ. Research Model and Hypotheses
  3.1. The Impact of Smartphone Dependency, Task Mobility and PCM
  3.2. The Impact of Using Communication and Computing Functions on Perceived Performance Improvement
  3.3. The Moderating Impact of dOminant Organizational Roles on the Impact of Smart-computing Functions on Individual Performance
 Ⅳ. Methodology
  4.1. Sample and Survey
  4.2. Measurement
 V. Result
  5.1. Testing for the Measurement Model
  5.2. Testing for the Common Method Bias
  5.3. Testing for the Structured Model
 Ⅵ. Discussion
  6.1. Implications for Theory
  6.2. Implications for Practice
  6.3. Limitations and Future Research Suggestions
 Acknowledgments
 
 

저자

• Kyung Young Lee [ Associate Professor at the Rowe School of Business, Dalhousie University in Halifax, Nova Scotia, Canada ]
• Minwoo Lee [ Assistant Professor at Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston in Houston, Texas, USA ]
• Kimin Kim [ Assistant Professor at the School of Business, Ajou University in Suwon, Korea ] Corresponding author

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