Earticle

초록

영어

One major issue in the present workplace is how employees use ICT to fit one’s needs. Upon this notion, we focus on how the interconnectedness among employees and the degree of freedom in completing their tasks affect role ambiguity, and how ICT serves as a positive medium that alleviates equivocal workplace issues. Using the self-determination theory and the media richness theory as our theoretical frameworks, we posit that certain task characteristics – common features displayed in organizations these days – reduce role ambiguity, which in turn positively affects work engagement. In this line of process, the degree of ICT presenteeism, which implies the degree in which communication technology utilized in the workplace allows its employees to be reachable to one another, amplifies the negative relationship between task characteristics and role ambiguity. By distributing survey questionnaires to employees working in Korean organizations, we analyzed 202 employees. Analyses confirmed our research hypotheses, implying the important role of ICT presenteeism in reducing ambiguous roles.

목차

Abstract
 Introduction
 Theoretical Framework and Hypotheses Development
  Self-determination Theory and Media Richness Theory
  Mediating Role of Role Ambiguity between Task Characteristics and Work Engagement
  Moderating Role of ICT Presenteeism
 Methods
  Data Collection and Procedures
  Measures
  Statistical Analysis Strategies
 Results
 Discussion and Implications
 Limitations and Directions for Future Research
 Acknowledgments
 References

저자

• 이상훈 [ 한양대학교 일반대학원 경영학과 조직인사전공 석사 ]
• 백승익 [ 한양대학교 경영대학 교수 ]
• 신유형 [ 한양대학교 경영대학 교수 ]

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