Earticle

초록

영어

The purpose of this study is to verify the using characteristics of railroad station according to the types of station. We surveyed questionnaire for user’s and employee’s responses in railroad stations. The results are as follows ; First, the users preferred upper-railroad station type rather than ground-, lower- and under railroad station type, and the concourse and the convenient store are the main variables for user’s satisfaction. Second, the employees preferred ground-, lower-railroad station type rather than upper-and under railroad station type, and the concourse and ticketing booth are the main variables for employee’s satisfaction. The results reflects the user’s and employee’s viewpoint on the railroad station.

목차

Abstract
 1. 서론
  1.1 연구의 배경 및 목적
  1.2 연구의 내용 및 범위
 2. 응답자 특성
  2.1 이용객 응답자 특성
  2.2 역무원 응답자 특성
 3.철도역사 시설만족도 분석
  3.1 철도역사 시설만족도 현황
  3.2 시설만족도 영향요인
  3.3 역사유형별 시설만족도 영향요인
  3.4 시설만족도 분석 종합
 4. 결론
 참고문헌

저자

• 양승희 [ Yang, Seung-Hee | 충남대 대학원 박사과정 ] 교신저자
• 권흥순 [ Kwon, Heung-Soon | 충남대학교 조교, 공학박사 ]
• 김현주 [ Kim, Hyun-Ju | 한국철도공사 경영연구처 연구원 ]
• 이정원 [ Lee, Jeong-Won | 충남대학교 건축학과 교수 ]
• 이정수 [ Lee, Jeong-Soo | 충남대학교 건축학과 교수, 공학박사 ]

참고문헌