Earticle

초록

영어

The purpose of this study is to develop a model that quantitatively estimates knowledge drain risks in Communities of Practice (CoPs). The potential risk of individual members of CoPs is examined by considering two possibilities: when members are network leaders and when members are isolated experts. The developed metric is validated through a case study with actual data from an online CoP. By measuring the knowledge drain risk of individuals in CoPs, this study provides an initial step for quantitatively estimating the risks associated with members of knowledge networks. Moreover, it offers guidelines for practitioners to reduce the negative influence of the departure of members on CoPs.

목차

Abstract
 Introduction
 Knowledge Sharing and Knowledge Drain
  Tacit Knowledge and Communities of Practice
  Risk of Knowledge Drain in CoPs
 Model Development
  Indicator Selection
  Indicator Value Estimation
  Indicator Weighting
 Estimation Model Development
  Case Study
  Data and Tool
  Estimation Results
  Discussion
 Conclusion
 References

저자

• Suchul Lee [ Department of Industrial and Management Engineering, Pohang University of Science and Technology ]
• Euiho Suh [ Department of Industrial and Management Engineering, Pohang University of Science and Technology ]
• Modeum Lee [ Department of Industrial and Management Engineering, Pohang University of Science and Technology ]

참고문헌