In our increasingly virtual society, more and more processes that have traditionally been conducted via physical mechanisms are being conducted virtually. This phenomenon of “ process virtualization” is happening in business world. However, some processes are more amenable to virtualization than others. These observations motivate the central question posed in this paper: Which processes is more adaptable to virtual process and what factors affect the process virtualization? To solve these questions, this study adopted case study method aiming at 3 different companies with adopting cloud services. As a result, we found out process characteristics and the effect of IT support capability affecting the process virtualization
목차
Abstract Ⅰ. 서론 1.1 연구 배경 및 목적 1.2 연구 문제 Ⅱ. 이론적 배경 2.1 프로세스 가상화(Process Virtualization) 2.2 IT 와 프로세스 가상화의 관계 Ⅲ. 사례 연구 설계 3.1 연구 모델 3.2 연구 절차 IV. 사례 분석 4.1 사례 분석 결과 V. 결론 5.1 연구 결과 및 시사점 References
저자
김영국 [ Department of Management Information system, Business School Hanyang University ]
장석권 [ Department of Management Information system, Business School Hanyang University ]