Earticle

초록

영어

Many SME(Small-Medium sized Enterprise) have a high interest in smart work system, but overkill for the initial cost of the space management, information and communication infrastructure and lack of operational know-how let them hesitate against implementation. This study suggests a maturity model framework and measurement items for diagnosis and step-by-step improvements related to the current level of SMEs smart work. The technology-driven innovation theory and the components of Service Science are used as a theoretical background in order to design the smart work maturity model. Maturity model is consisted of two elements. One is the stage and the other is the category. Stage is composed of 5 steps as initiating–enabling– integrating–optimizing-retransforming. Category means the key enablers as 'people/workforce, business process and technology' that could make the companies are competitive. 5 different categories were identified as 'CxO Leadership & Shared Value', 'People & Management Structure', 'Mobility Innovation', 'Space Management' and 'Technology Infra'.

목차

Abstract
 1. 서론
 2. 선행연구
  2.1 스마트워크 개요
  2.2. 스마트워스마트워크과 성숙도모델
  2.3 기술기반 혁신 이론과 스마트워크 적용
 3. 연구방법 및 단계
  3.1 연구방법
  3.2 연구 단계
 4. 성숙도모델 프레임웍 및 측정요소
  4.1 성숙도모델 구성 방향성
  4.2 성숙도모델 범주와 객체(1차 버전)
  4.3 델파이 분석 결과
  4.4 성숙도성숙도모델 범주와 객체(보완)
  4.5 AHP 평가 결과
 5. 결론
 References

저자

• 주희엽 [ 중앙대학교 일반대학원 문화예술경영학과 ]
• 오성탁 [ 한국정보화진흥원 디지털인프라단 융합서비스부 ]
• 이창민 [ 한국정보화진흥원 디지털인프라단 융합서비스부 ]
• 홍영태 [ 한국생산성본부 지식서비스본부 컨버전스지식센터 ]

참고문헌