Contemporary research on information technology (IT) continuance is plagued by inadequate understanding of the continuance concept and inappropriate use of theories for studying this phenomenon. Following a review of the IT continuance literature, this paper identifies some of the extant misconceptions about continuance research and suggests theoretical avenues for advancing this research in a meaningful manner. Based on these insights, an extended expectation-confirmation theoretic model of IT continuance is proposed.
목차
Abstract Ⅰ. Introduction Ⅱ. Current State of Continuance Research Ⅲ. Extending Continuance Research 3.1 Reasoned Action 3.2 Experiential Response 3.3 Habitual Response Ⅳ. Implications for Future Research References Appendix
저자
Anol Bhattacherjee [ Information Systems and Decision Sciences, University of South Florida ]
Arash Barfar [ Information Systems and Decision Sciences, University of South Florida ]