Earticle

초록

영어

This paper presents a multicriteria analysis approach for evaluating knowledge management (KM) effectiveness in the university’s administration. A framework is presented for identifying important properties to be considered in the KM evaluation process. A fuzzy multicriteria analysis algorithm is developed for evaluating KM effectiveness in the university’s administration. As a result, the KM effectiveness can be properly assessed in a simple manner and effective decisions can be made for improving the KM implementation in the university. An example is presented for demonstrating the applicability of the proposed multicriteria analysis approach for effectively addressing the KM problem in real world settings.

목차

Abstract
 1. Introduction
 2. Issues Relating to Knowledge Management in University’sAdministration
 3. The Framework
 Policy
 Practice
 Technology
 Governance
 4. Multicriteria Analysis Approach
 5. An Example
 6. Conclusion
 References

저자

• Santoso Wibowo [ CQUniversity ]
• Pramila Gupta [ CQUniversity ]

참고문헌