Earticle

초록

영어

The use of information and communication technologies, particularly those related to the consolidation of the Internet as a social and business networking medium, has led governments to move forward in enabling the e-government. The aim of this effort has not only been to transform the future of governmental public service delivery, but also to promote democratic participation. The literature shows that depending on how the e-government is implemented and advertised to society, its applications have economic, social and political impacts. E-government implementation may foster active democratic participation, but depending on how it is implemented it may also prevent citizens and enterprises from using it for social and economic development. Based on the theoretical concepts defining the e-government and supported by an empirical approach, this article discusses the results of a nationwide survey conducted by CGI.br/NIC.br aimed at assessing the use of the e-government by Brazilian citizens and enterprises.

목차

Abstract
 1. Introduction
 2. An overview of e-Government key concepts
  2.1 Dimensions of the e-Government
  2.2 Citizen-centered e-Government
  2.3 Types of relationship between government and society
 3. e-Government in Brazil
 4. Methodological approach
  4.1 Qualitative approach – Focus groups with citizens
  4.2 Qualitative approach – In-depth interview with enterprises
  4.3 Quantitative approach – Sampling survey
 5. Analysis of results
  5.1 Use of e-government services in Brazil
  5.2 Means of access to public government services
  5.3 Positive scenario for the use of public services on the Internet
  5.4 Limiting factors for the effective use of the e-Government
  5.5 Barriers preventing use of the e-Government
  5.6 Challenges for the advancement of e-government in Brazil
 6. Final Considerations
 References

저자

• Alexandre Barbosa [ Brazilian Network Information Center – NIC.br ]
• Juliano Cappi Winston Oyadomari [ Brazilian Network Information Center – NIC.br ]
• Ingrid Winkler [ Universidade Federal da Bahia – UFBA ]

참고문헌