Earticle

초록

영어

Completed research relating to a performance evaluation of organization, has been limited so far. In today’ strong competitive business environment, organizations need to be agile and flexible. Therefore, availability of the right information at the right time based on performance evaluations has become critical (Banker et al., 2004). It is essential to improve the management and planning of a firms service based on performance evaluations, because “hat you measure is what you get”(Abran and Buglione, 2001). Performance evaluation yields information about a chosen subject (Kaplan and Norton., 1992). Therefore, performance evaluation in Organization is crucial. However, almost all previous research focused on cultivating methods of organization.
There are few detailed evaluation methods for assessing Organization. There are some framework assessments for organization, but they do not provide strategic directions for overcoming weak points and making a successful organization after a performance evaluation. For these reasons, we identified not only the need for holistic and systematic methods for understanding and assessing the current position of Organization but also the need for extracting core strategies and CSF (Critical Success Factor)s of Organization based on performance evaluation.
Our research aims to indentify a critical strategy for improving the performance of organization based on evaluating its performance. The detailed contributions of this paper are as follows: First, this research delivered holistic, logical, and comprehensive CSFs and PMs for cultivating Organizations. Second, alternatives are more accurately compared by applying the presented methodology. It can help leaders and organizers to build organizations systematically.

목차

Abstract
 Introduction
 Literature Review
  2. 1. Methodology Using BSC
  2. 2. Methodology based on a GlobalPerformance Expression
 Methodology
  3.1. Extracting PMs
  3.2. Determining the Relative Importance ofPM
  3.3. Deriving an Elementary PerformanceExpression
  3.4. Supporting Decision Making
 Case Study
 Conclusions
 References

저자

• Jongyi Hong [ Management Department, Division of Business Administration Kyungnam University ]
• Junyoung Kim [ R&D Management Team, Korea Aerospace Industries, Ltd. ]

참고문헌