Earticle

초록

영어

To determine factors affecting scholarly web database service quality, this research is to investigate factors of web academic information service quality, and analyze how these factors influencing on web academic information service quality satisfactions. As a results, three dimensions were identified namely, information retrieval, ease of use and interaction. The scholarly web database service management has more critical problems than information service in these days. It indicates that the qualitative aspect is becoming more important than quantitative in web academic information service management.

목차

ABSTRACT
 1. 서론
 2. 이론적 배경
  2.1 서비스 품질
  2.2 학술정보 웹 데이타베이스 서비스 품질의 정의
  2.3 학술정보 웹 데이터베이스 서비스 품질 측정
 3. 연구 설계
  3.1 연구 모형
  3.2 연구 가설
  3.3 측정 도구의 설정
 4. 실증분석 및 논의
  4.1 자료수집 및 표본의 특성
  4.2 요인분석 및 신뢰도 분석
  4.3 가설검증
 5. 결론
 참고문헌

저자

• 박천웅 [ Cheon-Woong Park | 한국데이터베이스진흥원 연구원 ]
• 이기동 [ Ki-Dong Lee | 인천대학교 경영학부 교수 ] 교신저자

참고문헌