Earticle

초록

영어

SaaS (Software as a Service) provides software in the form of service via internet rather than software package. Thus a large number of users could use the service of new type of software service as long as they connect to internet. SaaS, as a delivery model attracted in the software industry, grows with impelling force. SaaS has been adopted as an information spreading strategy of small and medium corporate so that its effect has been recognized in both academic and practical areas. However, there are not much researches about it because SaaS is still in the introductory stage. This study focused on the success model of SaaS to find out the factors that affect usability and the satisfaction of users. The sample is based on the on-line survey for the 549 government officials who are using SaaS. At last, the number of the employed answers are 157 after unqualified ones are removed. The result shows that Security, Service quality, Price and System Integration significantly affect the usefulness and the satisfactions of users.

목차

ABSTRACT
 1. 서론
 2. SaaS 요인에 관한 이론적 고찰
  2.1 SaaS(Software as a Service)의 개요
  2.2 기존연구 고찰
 3. 실증적 연구방법
  3.1 연구모형
  3.2 가설설정
  3.3 변수의 조작적 정의
 4. 가설검증 및 분석
  4.1 자료수집 및 표본 특성
  4.2 측정도구의 검증
  4.3 가설검증
 5. 결론
 참고문헌

저자

• 김용구 [ Yong-Gu Kim | 인천대학교 경영대학 박사과정수료 ] 교신저자
• 김준우 [ Jun-Woo Kim | 인천대학교 경영학과 교수 ]

참고문헌