Earticle

초록

영어

As there has been a growing interest and concern on a subject of employee leisure time in a Korean Society, an employee’s labor hour, which is closely associated with employee leisure time, has been known to enhance the employee’s perceived quality and satisfaction of his or her work and general life. This study investigated the direct and interactive effects of various organizational determinants on employee labor hour in the context of franchise industry. Specifically, drawing on the multi-foci social exchange theory which suggests that an individual could form varied quality of exchange relationships with different parties, we examined how a franchiser’s trustworthiness, laissez-faire leadership of a supervising employee visiting from a franchiser to a franchisee, the quality of a franchisee’s exchange relationship with other franchisees would directly and interactively affect a franchisee owner’s labor hour. For the present research, we surveyed 195 franchisee owners in restaurant, retailing, and service industries and conducted hierarchical regression analyses. As expected, a franchisee owner was found to work less when he or she perceived higher trustworthiness from a franchiser. In contrast, a franchisee owner was found to work more when a supervising employee more demonstrated laissez-faire leadership. Especially, as a franchisee owner develop a higher-quality exchange relationship with other franchisee owners, i.e., co-franchisee exchange increased, the extent to which a supervising employee’s laissez-faire leadership increased a franchisee owner’s labor hour was found to be more intensified. Considering the positive outcomes that result from an employee’s reduced labor hour for the quality and satisfaction of his or her work and life experience, the result of this study suggests that a franchiser would need to help a franchisee owner perceive trustworthiness from his or her franchiser. In addition, it was also suggested that a franchiser would need to train and develop his or her employee to gain appropriate styles of leadership which are required to effectively supervise a franchisee owner. A Franchiser’s these efforts would be especially necessary when franchisee owners develop good exchange relationships with each other.

목차

Ⅰ. 서론
 Ⅱ. 이론적 배경 및 가설설정
 Ⅲ. 연구 방법
 Ⅳ. 연구결과
 Ⅴ. 결론 및 제언
 참고문헌
 Abstract

키워드

저자

• 곽원준 [ Won Jun Kwak | 숭실대학교 경영학과 교수 ] 주저자
• 이진복 [ JinBok Lee | 숭실대학교 경영학과 대학원 ] 공동저자
• 심지현 [ JiHyun Shim | 숙명여자대학교 여성인적자원개발대학원 교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  생산성연구: 국제융합학술지 [Productivity Research: An International Interdisciplinary Journal]

• 간기

  격월간

• pISSN

  1225-3553

• 수록기간

  1987~2025

• 등재여부

  KCI 등재

• 십진분류

  KDC 325 DDC 330