Abstract/ Résumé
I. Introduction
II. Background
III. Taking the plunge
3.1 The student population
3.2 The syllabus
3.3 The off-campus component: volunteering
3.4 Impressions and insights
3.5 Unanticipated problems
IV. Musings
4.1 The students
4.2 The clients
4.3 The lecturers
4.4 The university
V. Conclusion
REFERENCES